Questions, answered properly
Twelve years of support tickets distilled into the things people genuinely want to know before they order. If yours is not here, write to the desk — we answer in under forty minutes on average.
StreamWay is a Canadian IPTV subscription. Instead of a coaxial line into a rented decoder, your television pulls channels over the internet connection you already pay for. You get 22,000 live channels and 118,000 on-demand titles for one flat price, with no hardware to rent and no technician visit to schedule.
Any screen that runs IBO Player: Android televisions and boxes, Amazon Fire sticks, Samsung and LG smart panels, Windows 10 and newer, macOS, iPhone, iPad, and MAG set-top units. We support that one application deliberately so our desk knows it thoroughly.
Just one. An individual subscription lights up one screen, and only one, at any given moment. Should a second television need to play at the same time, take out another subscription: dividing a lone line between rooms is what produces most of the stuttering people wrongly pin on their internet provider.
Credentials are emailed once payment clears, normally inside sixty minutes and often within a few. Installation then takes about ten minutes following our step-by-step guide.
About 15 Mbps carries full HD without trouble. For the 4K tier we recommend 25 Mbps or better. Virtually every fibre and cable package sold in Saskatchewan clears both figures already.
Yes. Your subscription follows your account rather than your address, so it works from a hotel in Europe or a rental in Arizona as long as the connection is stable. Our servers also permit VPN use if you prefer to route through one.
The Try 1 Month plan is a paid introductory subscription at CA$10.99 — roughly a third off the standard monthly rate. It carries the full grid with nothing held back. There is no catch and no automatic rollover: when the month ends you choose whether to continue.
No. We hold no standing authorisation against your card. When a term expires, access simply stops until you place a renewal order and tell us your existing username so we extend the same line.
Tell the support desk which channel and roughly when. Individual feeds occasionally drop when an upstream source changes; most are restored within a couple of hours. If an outage affecting your account runs beyond 72 consecutive hours, our refund policy covers a pro-rata credit.
Far less than on cable. Because the grid carries national, regional and international feeds of the same event, a game blacked out on one source is usually available on another. There is no guarantee for every fixture, but in practice subscribers rarely miss one.
Yes. IBO Player includes parental control, letting you pin categories so younger viewers see only the family tier. The setup guide covers how to switch it on.
Payment is arranged directly with our desk after you submit the order form — no card number is ever typed into this website and nothing is stored on it. We will confirm accepted methods when we reply.
The shortest way to find out
The intro month exists exactly for this. One month, full grid, CA$10.99, and no obligation when it ends.